1.What is the Communication Hub?
Admin → Email players: pick audience (players/volunteers, division/role filters), write a template or custom message, then select recipients. The sticky bar shows channel and count before you send.
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Communications & Notifications
Send targeted email/SMS blasts, configure automatic notification toggles, and review send history.
Overview
These answers match the in-app Help button on the related admin page. Use them while you work, or share this article with co-organizers.
2.Is SMS supported?
SMS is available on Event & Club tiers. Recipients need a phone and SMS opt-in. Messages are capped (about 280 characters) with a STOP footer added automatically. Choose Email, SMS, or Both.
3.What are Notification Settings?
Per-event toggles for automatic emails: registration, waitlist, check-in, match reminders, score updates, bracket advancement, volunteer, and admin alerts. Each type can be tested individually.
4.What is Email History?
It logs manual Communication Hub sends: template, subject, success/fail counts, sender, and timestamp. Expand a row to read the message body.
5.Can I send a test before blasting?
Yes — use Preview with a test send for email and/or SMS. Test sends bypass the full recipient list.
6.Do automatic emails respect toggles?
Yes. Disabled types will not send from system triggers. Manual Communication Hub blasts are separate one-offs and are not controlled by those toggles.