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Tournament Day Check-In

Confirm attendance via admin desk check-in or player self check-in — with daily reset, waiver capture, and optional QR on paid plans.

Overview

These answers match the in-app Help button on the related admin page. Use them while you work, or share this article with co-organizers.

1.Who sees what on the check-in page?

Admins get the full player list, progress, waiver confirmation, and optional QR section.

Non-admins see player self check-in only: sign in, confirm their name, add email if it is missing, optionally add a phone number, accept the waiver if required, then check in.

2.Must players be registered before check-in?

Yes. Both self check-in and admin desk check-in require an existing tournament registration. Unregistered visitors should register from the event page first.

3.How does daily check-in work for multi-day events?

Check-in is per calendar day. Status resets at midnight, so players with matches that day must check in again. The admin UI shows a Daily Check-In Required notice when this applies.

4.What waiver behavior should I expect?

If your event has waiver text, players must accept it (self) or admins must confirm waiver + printed name at the desk.

Without custom waiver text, admins confirm a generic physical-signature checkbox. Waiver data is stored with the check-in record.

5.What happens when a team does not check in?

Single elimination only. After a grace period — 10 minutes by default, any whole number from 0 to 240 — preview the teams that have not checked in, then apply walkovers. The opponent advances 1–0. The match is not deleted, and a result that was already played stays.

Double elimination, pool play, Swiss, King of Court, mixer, MLP, and club dual do not use this action. Record those walkovers from the match score screen.

6.Can I undo a check-in?

Yes. Select a checked-in player and use Undo Check-In. Useful for mistaken scans or the wrong player.

7.How do team events affect the check-in list?

With Show team name only + Show captain only in roster enabled in Settings, the admin list shows captains only — one check-in can represent the team.

8.Is QR self check-in available on all plans?

Manual admin check-in works on Free. Printable QR and self check-in link copy require Event or Club. Free tier still supports the list-based desk check-in.

9.Can players add a missing email at check-in?

Yes. Name stays as registered. If email is missing (or a placeholder from import), self check-in asks for it before they can finish. Phone is optional on that same screen.

At the desk, staff can fill or update email and phone while checking a player in.