Information We Collect

Personal Information

We collect information you provide directly to us when you:

• Create an account or user profile
• Register for tournaments or leagues
• Make payments for tournament fees
• Contact us for customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotional activities

This information may include your name, email address, phone number, date of birth, payment information, tournament preferences, and any other information you choose to provide.

Tournament and Competition Data

When you participate in tournaments, we collect performance data including match results, scores, rankings, and statistics. This information is essential for tournament management and may be publicly displayed on tournament pages and leaderboards.

Usage Information

We automatically collect certain information about your use of our platform, including:

• Device information (type, operating system, browser)
• IP address and location data
• Pages visited and features used
• Time spent on different sections
• Referral sources and search terms

How We Use Your Information

We use the information we collect for various legitimate business purposes:

Service Provision

• Create and maintain your account
• Process tournament registrations and payments
• Generate brackets and manage competition logistics
• Provide customer support and respond to inquiries
• Send important notifications about tournaments and account changes

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Identify and fix technical issues
• Optimize platform performance and user experience

Communication and Marketing

• Send promotional emails about new features and tournaments (with consent)
• Provide tournament updates and results
• Share platform announcements and important policy changes
• Conduct surveys and gather feedback

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share information in the following circumstances:

Public Tournament Information

Tournament results, player names, and competition statistics are typically public information displayed on tournament pages, brackets, and leaderboards. By registering for tournaments, you consent to this public display of competition-related information.

Service Providers

We work with trusted third-party service providers who help us operate our platform, including:

• Payment processors for secure transaction handling
• Email service providers for communication
• Cloud hosting services for data storage
• Analytics providers for platform improvement

Legal Requirements

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Brakto, our users, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection best practices
• Incident response procedures for security breaches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy (COPPA Compliance)

We take special care when it comes to children's privacy and comply with the Children's Online Privacy Protection Act (COPPA):

• We do not knowingly collect personal information from children under 13 without parental consent
• For youth tournaments, we work with parents, guardians, and sports organizations
• Parents can review, update, or delete their child's information by contacting us
• We provide special protections for youth sports data and communications

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately at privacy@brakto.com.

Your Rights and Choices

You have several rights regarding your personal information:

Account Management

• Access and update your account information at any time
• Change your communication preferences
• Deactivate your account (subject to ongoing tournament commitments)

Data Rights

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Request data portability
• Object to certain processing activities

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by updating your preferences in your account settings.

International Data Transfers

Our platform may be accessed from around the world. If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

We implement appropriate safeguards to protect your information during international transfers, including standard contractual clauses and other legal mechanisms.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy:

• Account information: Until you delete your account or request deletion
• Tournament data: Maintained for historical records and statistics
• Payment information: Retained according to financial record-keeping requirements
• Communication records: Retained for customer service and legal compliance

When we no longer need your information, we securely delete or anonymize it.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us:

We are committed to working with you to resolve any privacy concerns and ensure your information is protected according to the highest standards.